Hilton Yaounde

I recommend

注意酒店的經理一位女士不友好，定了五天，提前一天退房結果收全款，死活不退多定的一天

Spent 5 nights in a King Deluxe Executive. Highlights: 1. Very large, comfortable room. Housekeeping service very thorough. 2. Very pleasant pool area. 3. Excellent buffet breakfast; good restaurants in general; executive lounge more than adequate. 4. Warm, friendly service. Issues to bear in mind, which likely apply to every hotel in Yaounde: A. Even premium wifi is fairly slow: about 0.8 Mbps download, 0.6 Mbps upload. B. There are some mosquitoes. I wouldn't wear shorts or short-sleeved shirts in the evening. I didn't experience any of the noise or fusty smells that a few other reviewers have mentioned.

I spent a few nights in the Yaounde Hilton and it was a mixed experience. I arrived and went through what has to have been the grumpiest security check I’ve had in a while. Hilton - please ask your security to at least greet people, maybe even be friendly; or at least polite. And they were like this almost all the time… Anyway I had booked online (bizarrely it is far cheaper to book online that actually through the hotel), and when I asked for an extra night the hotel wanted to charge me almost double the rate it was on Hilton’s own website. My room was adequate. It was dated and needs a refurb - and the bathroom could do with a deep clean. Food was broadly ok; but disappointing. The breakfast buffet was quite limited and exactly the same each day. It is bizarre that in the tropics only very limited fruit was offered. The Safou restaurant was fair. Pricey but some good prawns. When you get charged $30 for a burger you want it to be good - and it wasn’t. I strongly suggest the Hilton kitchen engage some of the many local organic farms to increase the range of salad items, fruit, local butter and so on. It’s all available very nearby! In short while staff of the hotel were friendly and tried to be helpful, it’s sort of got the ‘I’m the only 5 star hotel in town’ vibe where frankly it is well below most decent hotel standards and certainly the worst Hilton I have been to. And it is a hefty price! That it is in Yaounde is not an acceptable justification - it could be a lot better and should be a lot better.

Very happy to have chosen the Hilton for our time in Cameroon. Here for several months, so this is our home. So good to have a refuge of sorts from the noise and chaos of the city. Love the roof top restaurant and sushi bar, the pool and the one massage I have had thus far was fantastic. I have discovered some walk to areas not to far that gets me out of the traffic and exhaust of the busy streets and provides a glimpse into the lives of the local population. The staff at the hotel have been vert friendly especially after they have gotten to know me and my wife.

After the last three nights in a local three-star at best African hotel we were looking forward to some Hilton western luxury, but even on arrival were disappointed to see a very tired exterior. As it turned out this place is worse than the local 3 Star. The interior is even more tired and the hallways smell of sewage. We had booked an Executive King Deluxe with lounge access but had a few days ago received an email saying we were getting an upgrade due to our Hilton status. At reception the gentleman checking us in said that this room was an upgrade but it certainly was not and exactly what we had booked and paid for. The room is a good size but also very tired. The bathroom has the shower in an old well worn tub that certainly didn’t look clean with YUCK, a clammy shower curtain. Haven’t seen one of these in any place above a 3 star in eons. In fact the tub was so disgusting that we are hesitant to even stand in it and certainly won’t be taking a bath. The single sink was badly cracked, the WiFi is abysmal, there was only one bathrobe and slippers when the room was for a double booking and just a few hangers. The toilet seat doesn’t fit the toilet and besides it was broken. There is a small balcony that is so disgustingly scuzzy we wouldn’t set foot on it The room is advertised as having magazines, mineral water, flowers, fruit - none of which we had. Also this is the first hotel in three weeks in Africa that just has a kettle with Nescafé and not an espresso machine in the room. The food offerings in the exec. lounge were quite poor also. The two bright spots were the absolutely lovely young female servers at the bar and at the outdoor restaurant (Charity). Thankfully we only stayed one night but thanks to the utter incompetence and stupidity of the staff we went through a form of hell and almost missed our flight. At check-in we told them we were flying out the next morning and were told it was about 40 minutes drive. When we did check out nobody told us the road in front of the hotel was closed as the President’s wife was coming to an event. We waited fifteen minutes for our guide/driver with several hotel security and other employees seeing us standing there with our bags and none ever said a word. When the driver was fifteen minutes late we went back to reception and only then did they say we would have to be picked up at the back entrance. They also never told us that all the roads in the area would be closed so within minutes we were stuck in stopped traffic not knowing that we could not get through for hours. After over an hour our driver/guide very resourcefully found two motorcycle drivers who agreed to take us. Thankfully we travel very light and only had one small duffel bag each. We made it to our flight but no thanks whatsoever to the sheer incompetence of the Hilton staff who knew and should have told us to leave for the airport earlier. Hilton should be ashamed of this hotel.